Discover why our clients are our greatest advocates. At James & James, we combine innovative marketing with trusted, traditional values, putting people at the heart of everything we do. Experience the difference of an estate agency that puts its customers first. Whether you're selling, buying, letting or renting, choose James & James and see why so many clients recommend us. Read our reviews and become part of our growing community of satisfied customers.

Customer Testimonials


We bought and sold through James and James ES. From the very start of meeting Aaron at a viewing and then being inspired by him to value our property and Sarah escorting us around our chosen new abode more than once then Nick and his team Jo and Zoe for marketing and managing a large chain with a number of challenging obstacles over 5 months we we can’t fault their professionalism, and team work. Their coupled knowledge of the industry and communicative ability ensured we were updated every step of the way which on occasion seemed like a roller coaster ride. Nicks experience particularly shined through with his diplomatic negotiating skills and we thank him for getting us over the line for our new adventure. Thanks guys well done.
Graham P 10/09/2026

Staff always very helpful. I’d rate the overall experience of the service provided by J&J as excellent.
Niki T 07/09/2026

We have had excellent service from James & James from start to finish. It was certainly not an easy ride, with a broken chain , a flakey rogue valuer and what seemed like endless little set backs. All of this was skilfully managed by Nick. He is a terrier of estate agents and kept the show on the road even when it was looking bleak. We felt we were kept fully appraised of the situation by Nick. The office staff were also most helpful and efficient
Paul Taylor-Moore 05/09/2026

Excellent service from start to finish and in between too !! Clear guidance given to the process and costs. Feedback given after each viewing in a timely way. Staff brilliant and courteous at all times, they supported us as a family throughout a challenging time for us all. Managed all viewings for us spending extra time explaining to elderly parents residing at the property. HUGE thank you to the James & James team😁a special thank you to those who did the viewings especially Sarah who I’m sure spent more time than required on each visit ! We would not hesitate in recommending them or using them ourselves in the future 😊many thanks. Karen and family
Karen Lisher 02/09/2026

We were helped by Aaron at James & James to buy our property. He was so helpful, reliable and responsive. We wish we'd sold our previous property with him because he was so much more helpful than the agents we had the property listed with. Even when Aaron wasn't available his colleagues were responsive and helpful. Buying and selling was incredibly stressful and there were quite a few occasions where it felt like the only person responding to my stressy queries was Aaron! We can't recommend this company highly enough. We wouldn't hesitate to go with them again in future. Thanks Aaron and colleagues!
Louise Stoey 01/09/2026

Excellent service, my wife and I bought and sold with James &James Broadwater and we’ve had nothing short of a fantastic experience. Dealt primarily with Aaron who’s extremely helpful, patient and personable. Would definitely recommend if you’re thinking of making a move.
Matt Goodwin 01/09/2026

James and James were supportive, communicative and helpful from beginning to end with selling my family home. They listened to what I wanted and needed. The pictures taken for the sale of my 5 bedroom home were excellent and the marketing campaign strategic. I found James and Jim very personable and easy to work with, and in fact the whole team have a bright, positive and organised approach that felt genuine, which can sometimes be lacking in estate agencies. Aaron Baker dealt with the sale once we had secured a buyer. He was patient, professional and acted with integrity and honesty throughout, keeping both me and the buyers happy - no mean feat. I highly recommend him! My situation has been particularly difficult for the estate agent, solicitor and me and my family due to a divorce being the reason for selling up. They were understanding and supportive, recognising the challenges of the situation and navigated them in a way that made things easier rather than harder. James and James, thank you for getting me and my family over the finish line!
Denise Snook 23/08/2026

We’re really happy with the service we received from the team at James and James. Communication was great throughout, and we always felt like we were in good hands. A special mention to Aaron, who looked after us from the very beginning right through to exchanging contracts. He was always helpful and made the whole process feel much easier. We’d definitely recommend James and James to anyone looking for a reliable and friendly estate agent.
Heidi Downes 22/08/2026

Brought our first home through James & James. Nick was our estate agent and I do not have a single bad thing to say. Throughout the process he was amazing, keeping us constantly informed and chasing solicitors and further up the chain every step of the way!! Will 10000% be using James and James again, and thank you Nick for making the experience so pleasant :)
Abby May 20/08/2026

An excellent service, extremely efficient and professional. No hesitations in recommending James and James.
Sally Crocker 18/08/2026

Brilliant service from first contact to completion of sale. Easy to use portal provided up to date information on viewings and outcomes. Quickly secured buyer and liaised with everyone throughout process. There was no need for us to do any chasing, it was all done on our behalf. Couldn’t have asked for any more from the agent and would thoroughly recommend James & James. Special thanks to Sarah at the Goring office for making what is often a stressful experience into an easy one in.
Jo Lutman 11/08/2026

I’ve had a really positive experience with James & James Estate Agents as a first time buyer, particularly with Aaron, who has been looking after the sale. Aaron has been responsive to my enquiries, kept me regularly updated throughout the process, and was always happy to help wherever he could. I really appreciated this as its quite a daunting process first time around. I highly recommend James & James to anyone looking to purchase or sell a property.
Joe Cripps 11/08/2026

Really very good, Sarah kept us informed at all times, always got back to us with a phone call promptly and became someone we could trust, very professional, I would definitely recommend.
Dave Molly 04/08/2026

We couldn’t be happier with the service we received from James & James. Communication was outstanding throughout we were always kept up to date, every question was answered promptly, and we always felt supported. A special thank you to Nick for his professionalism, knowledge, and genuine commitment to making everything run as smoothly as possible. We wouldn’t hesitate to recommend Nick and the James & James to anyone buying or selling a property. Thank you all for making what can often be a stressful experience such a positive one, this purchase was an important one for us we are so grateful. Five stars all the way! Andy and Leanne.
Leanne Kyte 28/07/2026

Super friendly and helpful, they have made the whole process smooth. Highly recommend
Megan Gough 28/07/2026

Everyone at James & James worked hard to get and follow through as many viewings as possible. We sold through James & James and Zoe was excellent at communicating with us and our buyers questions. The photo's put together for the sale of the property were excellent and the commission rate competitive. I would recommend James & James.
Topsy 25/07/2026

Sarah Crowter was great, leading us through a tricky sale in a tricky market. Grateful to her and all the team for helping us move to the next chapter of our lives.
Chris Metcalfe 25/07/2026

I dealt with Nick Smith on the recent purchase of a property in Ferring and have to say the service has been excellent from start to finish. Nick regularly chased solicitors on both sides and kept me well informed. Thank you Nick for the excellent service. I cannot recommend them enough.
Paul H 25/07/2026

So happy with the service from James & James from the point of valuation through to completion The staff were knowledgable, helpful and friendly. I was kept informed throughout. Highly recommend .
Carole Cherry 25/07/2026

I have just completed on the sale of my house using James & James and they were fantastic from beginning to end. Everything was fast, professional and smooth. Aaron dealt with everything throughout and he was brilliant, extremely communicative and friendly. I would highly recommend them and will most definitely be using them in the future.
Lucy Annis 25/07/2026

Nick was very swift responding to questions I had regarding my purchase. Always polite and professional.
Julie Symons 25/06/2026

Excellent Estate Agent. Very honest helped us all the way through from offer to exchange. Very happy.
Allison Humphrey 25/06/2026

This is the second time I’ve used James & James first was to sell a house I owned this time a purchase. The customer care is always first class, very helpful and the communication from them is exactly what you need in an estate agent. This process can be very stressful but they make it so easy.
Robin Whittington 25/06/2026

Nick looked after me from start to finish, I was kept well updated without the need to chase and he was super responsive to any email queries that I had. Nothing was too much trouble and I can't recommend enough.
Kelly Cox 25/06/2026

A huge thank you to Nick and the team for all their help throughout our move. From the very beginning, Nick was friendly, approachable, and always quick to respond to any questions. He kept us updated every step of the way and was always on hand to offer advice and reassurance when things became a little stressful. What really stood out was how easy he made the whole process feel. Nothing was ever too much trouble, and his positive attitude and sense of humour made a big difference during what can be a very busy and sometimes challenging time. If you’re looking for an estate agent who is professional, responsive, knowledgeable, and genuinely cares about their clients, I wouldn’t hesitate to recommend Nick and the team. Thanks again for all your hard work – it was very much appreciated!
Jo Stockton 25/06/2026

Nick at James and James is extremely helpful. He is always friendly, informative and nothing is too much trouble. On top of that he is a really nice person, I would recommend him and the company to anyone! Thank you so much Nick.
Carolyn Smith 25/06/2026

As a buyer I can't recommend James & James enough. Nick Smith was a pleasure to deal with, he was very personable, fast acting and knowledgable. It was like night and day compared to another very popular Worthing estate agent (which I won't name) who grossly inflate their prices (they overvalued our Brighton home by £100k) and tried to use underhand tactics to increase our bid on another property previously. We think we have bought our forever home, but if we move again we'll 100% contact James & James first to sell our home.
Madison Trampleasure 25/06/2026

Nick was excellent keeping us up to speed and always very approachable.
Lewis Ford 25/06/2026

A fantastic Estate Agents that moved quickly to secure our viewing. Great communication and care throughout the process, all the way to the successful completion on our house. Best ones we have worked with, and if we every move house again, we would certainly want James & James to be overseeing it.
Jordan Kay 04/06/2026

Excellent service from Nick during a very difficult move. He stayed on top of all the problems and communicated with all parties. Needs a gold medal!
Jennifer P 12/05/2026

Highly recommend James & James estate agents. We sold our house and brought our new home with the help from Nick who has been amazing. So professional, great communication skills, and such a help along the way. Nothing seemed to big or small and always very keen to get things moving smoothly. Thank you again. 5* all the way
Kerry Sargeant 30/04/2026

Nick has been fantastic from start to finish; you couldn't ask for a better agent to look after something which is so important to so many people.
Julian Sonnessa 16/03/2026

My wife and I had a really great experience buying our first family home through Nick at James & James. Stress free, attentive and pleasant from start to finish. Would highly recommend.
Tom Gutierrez 10/03/2026

Thank you for your outstanding service in helping me buy and sell my flat. The entire team was amazing throughout the process, very approachable, professional and I couldn’t recommend them highly enough!
Melissa 02/03/2026

Highly recommend James & James having recently bought through them. Very straight forward process, and helped along by Nick keeping everyone moving forward when things seemed to be stalling. Would recommend
Sophie Meldrum 25/02/2026

Always helpful
Tony Homes 18/02/2026

The whole transaction was dealt with in a thoroughly professional way. Our house was properly advertised and well illustrated and there was good communication throughout. There was a slight delay 'down the chain' but not the fault of James & James who pressed for Completion, now achieved. I can thoroughly recommend these Estate Agents in all aspects of their conduct of business.
John Vaughan 14/02/2026

Wonderful experience selling property through James and James. The have gone above and beyond. Highly recommend.
Emma Chapman 13/02/2026

Nick at James & James was very helpful throughout the process. He always got back to me and was happy to help with any queries I had. I would highly recommend.
Mel Humphries 02/02/2026

Nick at James & James was brilliant and followed up many times to ensure that our purchase went through. I would highly recommend them .
Wendy Greenfield 20/01/2026

Excellent buyers experience with James & James. I recently purchased my property and highly recommend there service. Nick and the team made the whole experience stress free, from the first viewing to collecting the key. The service was outstanding with effective communication, professionalism and were approachable and friendly.
Melissa 07/01/2026



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